FAQ
FREQUENTLY ASKED QUESTIONS
"CAN YOU RETURN THE SHOES?"
Once a pair of customs or any other item is ordered from our store NO RETURNS of goods or REFUNDS will be possible.
(simply because all items are personalized and custom made to order)
"HOW LONG DOES IT TAKE?"
Depends on the design. Please allow a minimum of 50 days for the custom to be all done and ready to be shipped. On average I will be able to ship a custom painted pair of shoes within 8 weeks. (this is an estimate)
"HOW CAN I GET A PAIR?"
There is the option to buy one of the pre-made designs. Aside from those standard options there is the ‘create your own’ form page where you can fill out to put together your OWN custom pair of shoes. Like your own logo or sketch. Most likely I will be able to make your shoe the way YOU want it.
"HOW MUCH DO YOU CHARGE?"
The price for custom designs depend on the design itself. The pre-made designs go for a fixed price per size or you can fill out the create your own form to request your own design.
"DO YOU SHIP INTERNATIONALLY?"
Yes we ship worldwide. Buyer pays for the shipping costs. All shoes will be shipped from the Netherlands. Shipping costs depend on your location and will be stated on the invoice. Please note: should custom fees/handling occur; these are the buyer's responsibility.
"CAN YOU PAINT OTHER SHOES THAN AF1's?"
Yes I can customise all types of shoes. If you fill out the create your own form please message me what kind of shoe you want along with a picture of the shoe. Most likely I will be able to paint that shoe.
"WHAT DO YOU USE?"
The paint I use is Angelus Direct leather paints and Posca Paint markers.